YOUR PRIVACY
Privacy policy
This policy explains what information Una Hebra collects, why we use it, and the choices available to you.
Last updated September 3, 2026
Information we collect
We may collect your name, email, telephone number, billing and delivery addresses, order details, messages, and technical information such as device, browser, IP address, and site activity. Payment-card details are handled by our payment provider and are not stored in our order database.
How we use information
We use information to process and deliver orders, communicate with you, prevent fraud, provide support, improve the site, maintain business records, and comply with legal obligations. We do not sell your personal information.
Service providers
We share only what is necessary with providers that help operate the store, including Vercel for hosting, Neon for order data, Stripe for payments, and DHL for delivery. These providers process information under their own terms and privacy practices.
Analytics and session recordings
With your consent, we use Microsoft Clarity to understand how visitors use the store through interaction data, heatmaps, and session replays. This helps us find confusing layouts, broken interactions, and opportunities to improve the shopping experience. Form fields and sensitive content are masked, and recordings are not used to capture payment-card details. If you choose “Necessary only,” Clarity is not loaded. Microsoft may process device, browser, location, and interaction information under its own privacy practices.
Storage and your choices
The site uses local browser storage to remember your shopping bag. Order records are retained as reasonably necessary for fulfillment, support, accounting, fraud prevention, and legal compliance. You may request access, correction, or deletion of eligible information by emailing us. Some records may need to be retained where required by law.
International customers and children
Your information may be processed in countries other than your own. The store is intended for adults and is not directed to children under 13. We may update this policy as the store evolves.
Privacy questions: hello@unahebra.com.